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Frequently Asked Questions

What is your shipping Policy?

Shipping is free with a minimum order subtotal (after discounts) of $150.00 or more and $14.95 for orders under $150.00 within North America.  Free shipping does not apply to wholesale accounts or to addresses located in Hawaii, Alaska, Yukon, NWT, and Nunavut.  Shipping to those locations will be quoted separately.  A wholesale account is defined as any account with negotiated contract pricing less than our standard discounts.


How is my order packed?

We are experts at shipping artwork so rest assured that your order will be professionally wrapped and packed for safe shipping.


What is your average turnaround time?

Our average turnaround time for printed products is between 5-7 business days and 7-10 business days for facemount to acrylic and metal and framed prints.   However, depending on order volume, our turnaround time might be a little quicker or longer.  If you require your order by a specific date please contact us at info@boldergallery.com to confirm.  From mid-November to Mid-January the production times may also increase due to the holiday season.  Please note shipping time is additional.

What currency do you use?

We are a Canadian company and use Canadian Dollars.

WHAT IS YOUR COPYRIGHT policy?

All images on our site are copyrighted.  All attempts at copyright infringement will be seriously pursued.

What is your privacy policy?

Personal information will not be sold or otherwise disclosed to a third party

                                                                                                                                                                                       How to keep up with us!

We would love for you to be the first to know about any new work! An easy way to stay in the loop is by signing up for our newsletter sign up !

You can also follow us on our social media pages as we are constantly posting about new work!

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Trusted Art Seller

The presence of this badge signifies that this business has officially registered with the Art Storefronts Organization and has an established track record of selling art.

It also means that buyers can trust that they are buying from a legitimate business. Art sellers that conduct fraudulent activity or that receive numerous complaints from buyers will have this badge revoked. If you would like to file a complaint about this seller, please do so here.

Verified Secure Website with Safe Checkout

This website provides a secure checkout with SSL encryption.

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This Website Supports Augmented Reality to Live Preview Art

This means you can use the camera on your phone or tablet and superimpose any piece of art onto a wall inside of your home or business.

To use this feature, Just look for the "Live Preview AR" button when viewing any piece of art on this website!